We would like you to be completely satisfied with your order, and we will gladly accept returns. If we have made a mistake with your order, we will replace it with the correct item(s). Please contact us immediately and send us your returns unopened and unused within 14 days of receipt.
For any other reason, if you wish to return an unopened and unused item, you may do so within 14 days of receipt at your own expense. Once we receive the items, if they qualify for a refund, you will be credited for the price of the merchandise. The shipping cost will not be refunded.
Please make sure to write your order number and reason for return and include it in the package.
Send your returns to:
Engrace Candle Co - Returns
304 Jefferson Court